We provide FREE shipping for all orders of INR 1000 and above. For order value of less than 1000, we charge a nominal shipping fee of INR 30. For Xpress shipping, please refer to section below.
When your order is despatched, you shall receive an email and SMS with the courier details. You may go to the links provided in the emails to track the courier status by entering your courier or call at 9900127096 and check how long will the product be delivered?
The estimated delivery time for Metros/Tier 1 cities in mentioned in product details pages. For rest of India, we estimate 3-4 more days for transit. For Bulky items, remote areas or where statutory entry documents are required, there may be further delay, depending upon courier services in the area.
An email communication shall be sent to you once the order is shipped with all shipping details. To request for an “Out of Stock” item, please use “Notify Me” option in the product page. We use reputed courier services for speedy delivery. However, if we do not have any courier agency service available in your area, we will try to make alternate arrangements or we may even have to regretfully decline your order.
Any order placed AFTER 4pm on and/or any customisation of product (including but not limited to Stringing of Racquet) will add one extra day in delivery in this service. “Business Day” does not include Sunday, National holidays, Bank Holidays or any Force Majeure events.
NEXT BUSINESS DAY DELIVERY CHART
|For Orders placed BEFORE 4 pm||For Orders placed AFTER 4 pm|
|Order Date||Delivery Date||Order Date||Delivery Date|
Sure! At the time of checkout, please enter your friend’s address in “Shipping address” and enter your Gift message and preferred date of delivery in the box provided. Remember that you still need to enter your own address in the billing address section (as mentioned in your credit card or bank statement for error-free transaction).
At present, we only deliver to cities and towns in India. You can place the order from anywhere in the world, with delivery address in India. However, you may contact us with your query and we will let you know if we can serve you.
In case your order is not shipped within the above stipulated time, please Contact Us within 30 days of non-delivery and we shall be glad to assist you.
n such a case, the courier will leave a note requesting a call back at a given number, where you should intimate your exact time of availability for delivery.
Please do not accept the package and contact us so that we assist you with further instructions. Please refer to our Cancellation & Returns Policy for more details.
All of our products come with the standard manufacturer’s warranty. Please refer to our Cancellation & Returns Policy for more details.